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Privacy Policy

Privacy Policy

Title Property Agency (trading name of Hii Partnership Ltd)
Last updated: 18 March 2026

1. Who We Are

Title Property Agency is a trading name of Hii Partnership Ltd, a company registered in England & Wales.

Registered company number: 16285997
VAT number: 509460392
Mailing address: Suite 244, 60 Water Lane, Wilmslow, SK9 5AJ

We operate as an estate agency providing property sales, lettings, and property management services. Hii Partnership Ltd is the data controller responsible for your personal data.

2. What Personal Data We Collect

When you use the contact form on our website, we collect the following personal information:

  • Full name
  • Email address

We do not knowingly collect any sensitive personal data (also known as special category data) through our website contact form.

3. How We Use Your Personal Data

We use the information you provide through our contact form solely to:

  • Respond to your enquiry
  • Provide you with information about our property sales, lettings, or management services that you have requested

We do not use your contact details for marketing purposes and we do not send unsolicited emails.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your personal data:

  • Legitimate interests — to respond to enquiries you have sent to us, where our interest in responding does not override your data protection rights.
  • Performance of a contract — where your enquiry relates to entering into or fulfilling an agreement for our services.

5. Cookies, Tracking, and Analytics

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us understand how visitors use our site and improve your experience.

5.2 Cookies We Use

Our website uses the following types of cookies and tracking technologies:

  • Analytics cookies — we use Google Analytics (or similar analytics software) to collect anonymised data about how visitors use our website, including pages visited and time spent on the site. This data is used in aggregate form and does not personally identify you.
  • Tracking pixels — small pieces of code may be used to understand user behaviour on our website.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can withdraw your consent at any time by adjusting your browser settings to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our website.

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can also opt out of Google Analytics tracking at any time by visiting: https://tools.google.com/dlpage/gaoptout

6. Third-Party Services and Data Sharing

We may receive enquiry data from third-party property portals and CRM platforms such as Rightmove, Zoopla, or similar property listing services. Where this occurs, these platforms share only the information you have chosen to submit to them when contacting us through their portals.

We do not sell, rent, or trade your personal data to any third parties for their own marketing purposes.

We may share your data with trusted third-party service providers who assist us in operating our business (such as IT support or email providers). These parties are contractually required to keep your data secure and to use it only for the purposes we specify.

We may also disclose your information where required to do so by law, or in response to a lawful request from a regulatory or law enforcement authority.

7. How Long We Keep Your Data

We will retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. In practice:

  • Enquiries submitted via our contact form are retained for a period of up to 2 years unless a longer period is required by applicable regulations.
  • Where a transaction proceeds, we may be required to retain relevant data for up to 5 years in accordance with UK anti-money laundering legislation.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may ask us to correct inaccurate or incomplete data.
  • Right to erasure — you may ask us to delete your personal data in certain circumstances.
  • Right to restriction — you may ask us to restrict how we process your data.
  • Right to object — you may object to our processing of your data based on legitimate interests.
  • Right to data portability — you may request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details in Section 10 below. We will respond to your request within 30 days. We will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures are reviewed and updated regularly.

While we take reasonable steps to protect your data, please be aware that no transmission of data over the internet can be guaranteed to be completely secure.

10. Contact Us and Complaints

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Hii Partnership Ltd (trading as Title Property Agency)
Suite 244, 60 Water Lane, Wilmslow, SK9 5AJ

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this policy indicates when it was last revised. We encourage you to review this page periodically.

Hii Partnership Ltd  |  Registered in England & Wales  |  Company No. 16285997  |  VAT No. 509460392